About
Highly accomplished Product Leader with over 10 years of experience in tech marketplaces, consistently driving significant growth and revenue. Adept at leveraging deep technical, analytical, and strategic thinking to develop and execute high-level product strategies. Proven track record of leading vision, strategy, and roadmaps for cross-functional products while effectively managing product managers and development teams.
Work
ClassPass
|Product Leader
Orlando, FL, US
→
Summary
As Product Leader for ClassPass's entire supply side, led a dynamic team of six squads across Supply Acquisition & Retention, Payments & Plans, Fraud Prevention, Internal Tools, APIs & Integrations, and Corporate, significantly contributing to company growth and success.
Highlights
Orchestrated cross-collaboration initiatives that reduced soft churn by 50% through process improvements, marketing initiatives, product enhancements, and strategic integrations with industry leaders like Wix and Square.
Drove a 36% reduction in chargeback rates, translating to millions in annualized value, while securing a 53% decrease in late cancel disputes, enhancing customer experience and combating fraud.
Launched multiple initiatives that reduced CX outreach by 40%, optimizing operational efficiency and customer support processes.
Revamped the strategy for all supply verticals, articulating a 3-year growth plan, securing additional funding, and successfully hiring 3 Product Managers.
Indeed.com
|Group Product Manager
→
Summary
Spearheaded the collaborative development of a cutting-edge omnichannel messaging platform handling billions of messages annually across diverse products and teams, while mentoring and managing multiple product managers.
Highlights
Orchestrated the successful 'zero to one' transformation of Indeed Prime, achieving millions in ARR by expanding the user base for job seekers 10x and employers 5x through meticulous market analysis and strategic product development.
Elevated sales conversion rates by 20% through implementing cutting-edge analytics tools and directing training for over 200 sales agents, fostering cross-team collaboration.
Led EMEA expansion into Ireland and the UK, employing agile methodologies to oversee product development and drive regional growth.
Innovatively implemented multiple machine-learning recommendation systems across various products, significantly driving engagement and conversion rates.
Headed the scalable interview platform, facilitating over one million job interviews monthly, leveraging data-driven insights and technical expertise to optimize user experience and foster substantial growth.
Passei Direto
|Principal Product Manager
Brazil
→
Summary
Led cross-functional collaboration and steered product strategy at Passei Direto, resulting in high-quality products pivotal to the company's successful acquisition.
Highlights
Spearheaded a data-driven SEO strategy that increased organic traffic by 50%, significantly enhancing online visibility and user engagement.
Implemented a successful freemium-to-premium strategy, driving substantial revenue growth and expanding the customer base through market analysis and effective pricing.
Introduced a new product line of virtual classes, addressing emerging market needs and generating additional revenue streams.
Improved the mobile app and review strategy, resulting in an 80% increase in review scores and emphasizing commitment to user experience.
Seek Group
|Product Manager
Australia
→
Summary
Successfully conceptualized, managed, and launched innovative products at Seek Group, contributing to significant business growth.
Highlights
Increased organic traffic by 50% through strategic leadership and management of a local SEO team.
Boosted subscription conversion rates by 10%, generating millions of dollars in gross revenue.
Successfully launched a cutting-edge jobs recommendation feature powered by machine learning, leading to a remarkable 5x increase in recruiters' response rate.
Education
IBGN/IPT - USP
Master
Business Administration
Universidade Nove de Julho
Bachelor of Applied Science (B.A.Sc.)
Computer Science
Mario de Andrade
Technical High School
Information Technology
Languages
English
Portuguese
Spanish
Skills
Product Management & Strategy
Product Management, Product Launch, Business Analysis, Market Research, Vision, Development, Design, Roadmap, Strategy, Solutions, Program Management, Strategic Planning, Growth, Consumer Insights, Metrics, Data Driven Decision Making, Innovation, Enterprise Solutions, B2B, SaaS.
Technical Skills & Tools
Analytics, Engineering, Software Development, SQL, Python, Databases, APIs, Cloud Platforms, AWS, DevOps, Machine Learning, Artificial Intelligence, Data Science.
Leadership & Methodologies
Leadership, Agile Methodologies, Cross-functional Team Leadership, Scrum, People Management, Stakeholder Management, Collaboration, Communication.
User Experience
User Experience (UX), User Empathy.